Support

How can we help?

Most answers are right here. If yours isn't, send us the details below and the Oradent Team will take it from there.

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Track your order

Your shipping email has a tracking link. Log in to your account to see every order and its tracking in one place.

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Shipping

Orders ship the next business day from Melbourne with tracking. Standard $10, Express $15, free over $250.

Returns

Our 7 day smile guarantee: if PulseONE isn't for you, tell us within 7 days of delivery and we cover the return postage.

Warranty

PulseONE is covered for 2 years and Pro-Pulse for 12 months. If something isn't right, choose Faulty product or warranty claim below.

Our warranty is in addition to your rights under the Australian Consumer Law.

Which heads fit?

PulseONE heads fit PulseONE only, and Pro-Pulse heads fit Pro-Pulse only. The two are not interchangeable.

Shop PulseONE heads

Head Plan

Fresh heads, $29 for a 2-pack, delivered free. Skip or cancel any time from your account.

Manage my Head Plan

Charging

One charge lasts 45 days, approximately six weeks. PulseONE charges from any USB-C cable.

Still need us?

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